Privacy Policy

Dalmolim Consulting Dalmolim Consulting is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website www.dalmolimconsulting.com.br, buy our products or use our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1.Data Controller
CLAUDIO DALMOLIM
Address: Av. 9 de Julho, 1155, CEP 13201-908
Email for privacy inquiries: dalmolimconsulting@gmail.com

2. What Data Do We Collect? We collect different types of information for various purposes, always seeking data minimization, meaning collecting only what is strictly necessary.

2.1. Personal Data Provided by You: This is data you provide directly when interacting with our website or services, such as:
● Contact Data: Full name, email, phone number, job title, company name. (Ex: when filling out a contact form, subscribing to a newsletter, requesting a quote).
● Service/Project Data: Information related to your business challenges, objectives, project requirements, feedback on our services. (Ex: when describing your needs in a consultation form or during an interaction).
● Communication Data: Content of emails, messages, or other communications you send us.

2.2. Automatically Collected Data (Usage and Navigation Data): This data is collected automatically when you visit our website:
● Technical Data: IP address, browser type and version, operating system, device type, mobile network information, internet service provider.
● Navigation Data: Pages visited, time spent on each page, clicked links, access times, and other navigation statistics.
● Location Data: General approximate location information (based on IP, for example), without precise identification.

2.3. Cookies and Similar Technologies: We use cookies and other tracking technologies to improve your experience on our website, understand how it is used, and personalize content. For more details, please refer to Section 8 of this policy.

3. How We Use Your Data? We use the collected data for various purposes, always with a legal basis established by the LGPD (Brazilian General Data Protection Law):
● To Provide and Maintain Our Services: Respond to your inquiries, process your requests, send requested information, and provide contracted consulting services. (Legal Basis: Performance of a contract or preliminary procedures).
● To Improve Our Website and Services: Analyze website usage, identify trends, resolve technical issues, and enhance user experience. (Legal Basis: Legitimate interest).
● For Communication and Marketing: Send newsletters, marketing materials, information about new services or events, provided you have given prior consent or we have a legitimate interest and you can unsubscribe at any time. (Legal Basis: Consent or Legitimate interest).
● For Security and Fraud Prevention: Protect our website, detect and prevent fraudulent activities, and ensure data security. (Legal Basis: Legitimate interest, Credit protection, Fulfillment of legal obligation).
● For Compliance with Legal or Regulatory Obligations: Respond to legal requests, comply with subpoenas, court orders, or regulations. (Legal Basis: Fulfillment of legal or regulatory obligation).

4. Data Sharing We do not sell, rent, or trade your personal data with third parties. However, we may share your data in the following situations, always ensuring that the parties involved also protect your information:
● With Service Providers: We may contract third parties to assist us with activities such as website hosting, data analysis, email sending, customer relationship management (CRM), or payment processing. These service providers are contractually obligated to protect your data and use it only for the specific purposes for which they were contracted.
● With Legal Authorities: If we are required by law, court order, or regulation to disclose personal data, we will do so in compliance with applicable laws.
● In Cases of Business Transfer: In the event of a merger, acquisition, asset sale, or insolvency, your personal data may be transferred to the new entity or owner as part of the company’s assets, provided the new entity continues to respect this Privacy Policy or informs you of new conditions.
● With Your Consent: In other situations not covered by this policy, we will request your explicit consent before sharing your data.

5. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of complying with legal, contractual, accountability obligations, or requests from competent authorities. The retention period may vary depending on the type of data and the purpose. After the retention period ends, the data will be securely deleted or anonymized.

6. Data Security We employ technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
● Encryption (SSL/TLS) for data transmission on the website.
● Firewalls and intrusion detection systems.
● Restricted access controls to personal data.
● Regular training of our team on privacy and data security. Despite our efforts, no data transmission over the internet or electronic storage system is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

7. Your Rights as a Data Subject (LGPD) According to the General Data Protection Law (LGPD), you have the following rights regarding your personal data:
● Confirmation and Access: Obtain confirmation of the existence of processing of your data and access to it.
● Rectification: Request correction of incomplete, inaccurate, or outdated data.
● Anonymization, Blocking, or Deletion: Request anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in non-compliance with the LGPD.
● Data Portability: Request portability of your data to another service or product provider, upon express request and subject to commercial and industrial secrets.
● Deletion: Request deletion of personal data processed with your consent, except in cases provided by law.
● Information about Sharing: Obtain information about public and private entities with which the controller has shared data.
● Information about Consent: Obtain information about the possibility of not providing consent and about the consequences of refusal.
● Withdrawal of Consent: Withdraw your consent at any time, which will not affect the legality of processing carried out before the withdrawal.
● Objection: Object to data processing when there is non-compliance with the LGPD.
● Complaint: File a complaint with the National Data Protection Authority (ANPD). To exercise any of these rights, please contact us via email: dalmolimconsulting@gmail.com. We will respond to your request within a reasonable timeframe, in accordance with applicable legislation.

8. Cookies and Tracking Technologies Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide information to website owners. We use the following types of cookies:
● Essential/Necessary Cookies: These are indispensable for the basic functioning of the website, enabling features such as secure navigation and access to restricted areas. Without them, the website would not function correctly.
● Performance/Analytics Cookies: These collect information about how visitors use the website (which pages are most visited, if errors occur). These cookies do not identify the individual visitor and are used to improve the website’s functionality. (Ex: Google Analytics).
● Functionality Cookies: These allow the website to remember choices you make (such as your username, language, or region) and offer enhanced and more personalized features.
● Advertising/Marketing Cookies: Used to display advertisements more relevant to you and your interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or accept cookies, or to be notified when a cookie is being sent. However, disabling certain cookies may affect the functionality of our website.

9. Links to Third-Party Websites Our website may contain links to third-party websites that are not operated by us. We have no control over the content, privacy policies, or practices of third-party websites. This Privacy Policy applies only to our website. We advise you to review the privacy policies of all third-party websites you visit.

10. Children's Privacy Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental or guardian consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy We may update our Privacy Policy periodically. We will post the new Privacy Policy on this page and update the “Last Updated” date at the top. We advise you to review this Privacy Policy regularly for any changes. Changes to this Privacy Policy are effective when posted on this page.

12. Contact If you have any questions about this Privacy Policy or our privacy practices, please contact us: Dalmolim ConsultingEmail: dalmolimconsulting@gmail.com